Who we are
Nicoza builds applications that our customers access on the latest mobile computing solutions. In the back office, we help you keep every workflow scalable, increase efficiency and drive revenue. Utilities today have to increase the efficiency of their field service activities in order to provide safe, reliable service delivery that not only increases customer satisfaction but also helps to contribute to the bottom line.
What we do
Client Relationship Management
Building loyal relationships with customers is about relevance, convenience, consistency, value, and trust. Mobile engagement touches all of these elements. Any great mobile app provides constant access to a vast amount of ever-changing data and information for the customer, opening up engagement channels at every turn. At Nicoza, we challenge that mobile is the best solution for every brand-customer contact, and go further to consider how the best of mobile can drive the best of engagement. We begin with an understanding of what makes your business great, what you’re good at and what draws your customers to you —over and over and over, then we integrate with mobile.
With mobile comes great end-to-end connectivity. This builds transparency for your business, as access to more and more sources of data in real time drives efficiency and trust with your customer. The demand for access to business information and applications via mobile then surges as consumer preferences and behaviour spill over, giving you insights to improve your services. We understand the strengths of, and how, customers use their smartphones. With this intelligence, we determine the best designs, processes, and technologies to deliver efficient, creative experiences that win the battle for customer attention that the mobile mind-shift has created.
The drive for mobility is part of the business technology agenda for most companies today. Obviously, however, in a business rather than personal context, more types and complexity of information are needed, ranging from access to documents and presentations, to status on initiatives and processes, and for specific application needs to perform various business intelligence functions. The integration of mobile devices, along with their various applications and software, make it easier for workers to collaborate and businesses to communicate with staff, customers, and vendors, increasing productivity and producing better-informed employees.
Nicoza empowers organisations to enhance the way you do your business, with agile technologies that lead to new ways of working, and new products and services that can be offered to your customers. Against this fast-moving mobile background, we can make your team more efficient, more creative, and more valuable to your clients.
Mobile technology solutions may include:
- mobile infrastructure,
- mobile website and/or application development,
- mobile commerce solutions,
- mobile marketing solutions,
- mobile communication solutions,
- mobile technology hardware/software management solutions,
- GPS tracking solutions,
- much, much more.